Acceptable Use Policy

This Acceptable Use Policy ("Policy") governs the use of Dincey Limited's products, services, and technologies (collectively, "Products"). It is designed to protect us, our customers, and the broader internet community from unethical, irresponsible, and illegal activities.

Customers found engaging in activities prohibited by this Policy may be subject to service suspension or account termination. In extreme cases, we may be legally required to report such customers to the relevant authorities.

Last reviewed: August 20, 2022

Fair Use

We provide our services assuming normal business usage as outlined in our pricing schedules. Excessive use may result in additional charges or capacity limitations.

We strictly oppose any form of abuse, discrimination, rights violations, or activities that harm individuals, groups, or resources. Customers and their users ("End Users") are expected to uphold the same standards.

Customer Responsibilities

Customers are responsible for their own behavior and that of anyone using our Products with their permission. This includes unauthorized users due to insufficient security measures.

By using our Products, customers agree to ensure End Users comply with this Policy. Complaints regarding customer or End User behavior will be forwarded to the designated contact for that account.

We reserve the right to take any remedial or preventative action deemed appropriate, including suspending or terminating services without notice, in response to Policy violations. No refunds will be issued for service interruptions due to violations.

Prohibited Activities

Copyright Infringement & Unauthorized Access

Our Products may not be used to store, transmit, or distribute materials in violation of applicable laws, including:

• Unauthorized use of copyrighted or trademarked materials;

• Obscene, defamatory, or threatening content;

• Export control violations.
  

Customers are solely responsible for materials they upload, transmit, or create using our Products, and for securing proper rights to use such content.

Spam & Unauthorized Communications

Our Products must not be used to send unsolicited bulk or commercial messages in violation of applicable laws ("Spam"). This includes:

• Sending spam from or soliciting responses to spam sent via other providers;

• Operating unconfirmed mailing or messaging lists;

• Using third-party purchased contact databases for messaging.
  

All mailing lists hosted via our Products must be "confirmed opt-in." Use of non-consented data is prohibited.

Unethical, Exploitative & Malicious Behavior

Our Products must not be used to promote or execute actions that violate this or other providers' policies, including:

• Tools for spamming or attacks (DDoS, mail bombing, sniffing);

• Unauthorized access or hacking attempts;

• Intentional distribution of malware or viruses;

• Harassment, hate speech, or discrimination;

• Activities involving child exploitation, threats to safety, or violence;

• Breaches of consumer protection laws or privacy violations;

• Involvement with illegal gambling, terrorism, drug or arms trafficking, or WMDs.
  

Misuse of Dincey Limited Property

Impersonating Dincey Limited or misrepresenting an affiliation to gain fraudulent access to services, partnerships, or user trust is strictly forbidden.

About This Policy

This Policy outlines prohibited behaviors that are inconsistent with our brand values. It is not an exhaustive list.

We reserve the right to amend this Policy at any time by publishing a revised version on our website. The revised version becomes effective on the earlier of:

• The date customer uses our Products after the changes are posted; or

• 30 days after the changes are posted.